FAQs • Brighton • CivicEngage

My dog is impounded; what do I do?: If you know your dog has been impounded, then come in to the Town Clerk's Office at 2300 Elmwood Avenue, Monday through Friday 9:00 am to 5:00 pm. You will need to provide up-to-date license and rabies information, as well as pay the accrued impound and boarding fees for your dog. You will then be given a copy of the impound paperwork. Take that paperwork to the appropriate animal hospital where your dog is boarded. Showing them the paperwork will get your dog returned to you. The animal hospital will not release your dog to you without the necessary paperwork.

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Animal Control

1. I lost my dog; what do I do?: Contact Brighton Animal Control at (585) 784-5120. Give us your name, address and phone number. Give us the breed, color, sex, age and any collar/tags that are on the dog. If you live near the border of the city or another town then you should contact their animal control departments as well: Rochester (585) 428-7274; Penfield (585) 340-8616; Henrietta (585) 359-7009; Pittsford (585) 248-6240. You should also contact the Humane Society at (585) 223-1330. If your dog returns home before we call you back then please leave us a message to let us know you are all set.

2. My dog is impounded; what do I do?: If you know your dog has been impounded, then come in to the Town Clerk's Office at 2300 Elmwood Avenue, Monday through Friday 9:00 am to 5:00 pm. You will need to provide up-to-date license and rabies information, as well as pay the accrued impound and boarding fees for your dog. You will then be given a copy of the impound paperwork. Take that paperwork to the appropriate animal hospital where your dog is boarded. Showing them the paperwork will get your dog returned to you. The animal hospital will not release your dog to you without the necessary paperwork.

3. My dog was impounded by a Police Officer after 6:30 p.m. on a Friday; what do I do?: Police Officers do not have authorization to check on the status of dog licenses, collect seizure/impound fees and complete the impound paperwork. On weekends, an Animal Control Officer is on duty Saturdays from 9 a.m. until 1 p.m. Dogs may be redeemed on weekends with the assistance of the Animal Control Officer during these hours.

4. My dog doesn't have a license; what do I do?: If your dog has been impounded then you can obtain a license for it when you come in to the Town Clerk's Office to pay the fees. You will need to provide proof of a current rabies vaccination. In addition, if your dog has been neutered/spayed then you can save on the cost of the license by providing that documentation. The metal license tag you receive should be attached to your dog's collar at all times.