How do I report a property maintenance concern that I am aware of?
To report any property maintenance concerns, please call the Complaint Line at 585-784-5370 and leave a detailed message including address of property in question, specific nature of the concern and your name and contact information if you'd like a response. We will respond as warranted.

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1. I have an old water heater at the curb, when will you pick it up?
2. Can I store my boat on my driveway?
3. My neighbor has teenagers and lots of cars and very frequently cars are parked on their lawn. Is this allowed?
4. My neighbor has cut his grass only twice this summer. How often should the grass be cut?
5. The house across the street has peeling paint and exposed wood. Can the Town do something about this situation?
6. The sidewalks in front of my house are cracked and in bad shape. Must I pay for their repair?
7. I'm building a deck in my backyard. Do I need a permit?
8. Why has my plastic bag full of yard waste not been picked up by the Highway Department?
9. Can I store an unlicensed vehicle on my driveway?
10. What is required by the Town if I am repaving/reconstructing my driveway?
11. My neighbor never removes their garbage cans/toter from the street. Is this allowed?
12. How do I report a property maintenance concern that I am aware of?